Welcome to TheMortgageOS ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website and services ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please refrain from using the Service.

1. Scope of Service

TheMortgageOS provides software as a service ("SaaS") offering CRM solutions for businesses located in the United States. Our Service allows users to create and manage contacts, create and manage users, create content such as text and images, update documents, images, and other file types, and to create other digital assets such as email templates, drip campaigns, workflows, and automations. Features may include: Integration with third-party platforms, Automated marketing tools, Customizable dashboards, Data analytics and reporting, and more. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

2. Account Registration and Responsibilities

To use our Service, you must register for an account by providing accurate and complete contact information and billing information. You agree to update this information promptly if there are any changes. You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your responsibility. Sharing your account with unauthorized individuals is prohibited. You agree to use the Service in compliance with all applicable laws and regulations. Unauthorized use of the Service may result in termination of your account.

3. Subscription and Payment Terms

Our Service is offered on a subscription basis, with fees payable monthly in advance. Details of our subscription plans and pricing are available on our website. By subscribing, you agree to pay the applicable fees according to your selected plan. All fees are non-refundable unless otherwise required by law. Subscriptions renew automatically at the end of each billing cycle unless canceled in accordance with these Terms.

4. Ownership and Intellectual Property

All content, digital assets, software, trademarks, and materials associated with the Service are the exclusive property of TheMortgageOS and are protected by intellectual property laws. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, use, distribute, modify, and create derivative works of any content you create or upload through the Service.

5. Data Security and Privacy

We implement industry-standard security measures to protect your data. However, we cannot guarantee absolute security, and you agree to use the Service at your own risk. We strive to comply with applicable data protection laws to the best of our ability. You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including those related to data privacy and protection. You are also responsible for reading through and understanding our Privacy Policy. By accessing or using our Service, you agree to be bound by our Privacy Policy.

6. Termination

You may cancel your subscription at any time by providing written notice at least 7 days before the desired termination date. Cancellation will take effect at the end of the billing cycle during which the termination date occurs. We reserve the right to suspend or terminate your access to the Service for any reason, including but not limited to violation of these Terms or non-payment of fees. Upon termination, your right to access the Service will immediately cease. Any fees paid prior to termination are non-refundable. TheMortgageOS does not offer refunds for any reason except when required by law or upon the sole discretion of TheMortgageOS management.

7. Limitation of Liability

The Service is provided on an "as is" and "as available" basis without warranties of any kind. To the fullest extent permitted by law, TheMortgageOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of North Carolina, USA. Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration or in the state or federal courts located in North Carolina. Before initiating formal proceedings, you agree to attempt to resolve any disputes informally by contacting us first. If you are unable to resolve your dispute informally with us, you agree to pursue binding arbitration outside of the legal court system before attempting to go through state or federal courts.

9. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service after changes are posted constitutes your acceptance of the new Terms.

10. Miscellaneous

These Terms constitute the entire agreement between you and TheMortgageOS regarding the Service. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect. Failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision. You may not assign your rights or delegate your obligations under these Terms without our prior written consent.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]